Shipping

We will send the goods out within 3 working days after your payment is verify by Aliexpress.

Currently, almost all products in our store are free shipping. Items which below 2KG are shipped by China Post Airmail as default.. For DVR and security system, we support different logistics way to different countries. Please check the details on product description page.

Tracking No. will be provided within 2 business days after the shipment.

Buyer are responsible for Additional COD charges, VAT, Brokerage Fee, Import Duty, or Custom Fees and Taxes.  Please Check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Buyer are responsible for Extension Areas Surcharge if the address is remote.

We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes it is highly depended on the shipping courier and local customs. If you do not receive your item on time, please contact us immediately for further assistance.

Warranty & Return

Warranty:

All merchandise we sell are in good quality and under strict examination before they are shipped out. We will try our best to avoid any quality problem.

We warrants this product against defects in workmanship and material for a period of 3 years from it's original purchase date.

Any unit which proves defective during the warranty validation period will be repaired without charge for parts or replaced. The end user is responsible for all freight charges incurred to send the products to our repair center. The warranty does not cover any incidental, accidental or consequential damages arising from the use of. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.

Return:

Item could be returned for refund or replacement within 30 days from the date you receive it. Returned merchandise must be unused, in original packaging and include all accessories. Original shipping costs are not refundable.

Before sending back any return items, please contact with us for a a Return Merchandise Authorization (RMA). Any products returned to seller without an RMA will be void, and we will be sent back to the buyer at his/her expense. Customer should be responsible for all charges of returning and reshipping.

Return tracking number will be helpful to this process.

Our tech support will deal with the repaired products upon receipt of your return parcel. Please feel free to contact us for any product or service issues.

Contact us

Please Contact us via AliExpress message center . Please email us via your bided item or with the item number Or order number, so that we can  response you promptly.

We appreciate your business greatly. If you are satisfacted with our products and service, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better.

If you are not satisfied by any reason, please feel free to contact us through AliExpress message center before leaving negative feedback. Our customer service and tech support will do our best to offer you a proper solution.